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FAQ

MatinaTag is a smart tag designed with QR and NFC technology. It attaches to your personal items, and if lost, the finder can scan the QR code or NFC to contact you without accessing your personal information.
To activate, scan the QR code on the tag or visit the MatinaTag website. Register your details, and once the form is complete, your tag will be ready for use.
Yes, MatinaTag prioritizes your privacy. Your personal information is encrypted and never directly shown to the finder. They can only contact you through the secure platform.
Yes, MatinaTag is designed to work globally. No matter where you are, it helps ensure that your lost items can be returned to you.
Yes, MatinaTag is designed to work globally. No matter where you are, it helps ensure that your lost items can be returned to you.
You can attach MatinaTag to a variety of items such as luggage, backpacks, keys, wallets, or any personal belongings you want to keep track of.
If you lose your MatinaTag, you can deactivate it through your account on the MatinaTag platform. This ensures no one else can misuse your tag.
Yes, you can log into your MatinaTag account and update your details at any time. The updated information will sync automatically with your tag.
The finder can scan the QR code or tap the NFC on your tag to access a secure page where they can leave a message or contact information for you.
Yes, MatinaTag comes with a 6-month warranty for manufacturing defects. Please contact our support team for assistance if you experience any issues.
You can purchase additional MatinaTags through our website or by contacting our sales team. Discounts may be available for bulk purchases.
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